NEW November Leasing Specials
FAQ
Frequently Asked Questions
Payments
You should review your lease to determine exactly what you are required to pay. You will receive a monthly statement. Please keep in mind that these statements may not be accurate if your lease is up for renewal or if you have given notice to vacate. In this case, you should contact your leasing office for the exact amount due.
Ovation encourages electronic payments through our Resident Portal. These payments may be scheduled for automatic withdrawal or done on a one-time basis.
Portal payments for ACH are free of charge, but you may also use a major credit card. There is a fee for credit card payments.
All communities will accept personal checks, cashier’s checks or money orders in the office.
Accepting rental payments in advance may result in exceeding limits on the amount of security that can be withheld and may trigger other security deposit rules. Therefore, Ovation will not accept rent in advance of when it is due. However, rent can be scheduled as a recurring payment in the resident portal.
Fees
Please refer to our Fee Guide to see a breakdown of common costs associated with leasing an apartment with Ovation.
Pets
Ovation knows your pets are you family, so our pet policy is broad enough to welcome most dogs and cats in our communities. We will accept pets up to 29″ at the shoulders with a maximum weight of 80 lbs. Pet fees vary based on size so please contact the community for further details. Breed restrictions do apply.
Floor Plans & Availability
Although we make every attempt to keep availability information updated in near real-time, applications can be submitted at any time, and availability status can change quickly. Applications for apartment homes will be accepted on a first-come, first-served basis and are subject to the availability of the apartment and apartment type requested.
Leasing
An Application for Residency must be completed and maintained for each person 18 years of age or older who will be living in the apartment and/or is on the lease agreement. A separate Application will be needed from anyone guaranteeing the lease obligation.
The Fair and Accurate Credit Transaction Act of 2003, also known as The FACT Act or FACTA, was designed to prevent, detect and mitigate identity theft. Each applicant is required to provide a copy of a valid driver’s license, passport, or other acceptable government-issued identification in person prior to taking occupancy of the premises in order to comply with the requirements of The FACT Act. Note that the identification presented at move-in must match the identification presented with the Rental Application.
Each person must complete an application and will jointly qualify for the apartment. Each roommate is fully responsible for the entire rental payment, and each must execute the Residential Rental Agreement (Lease) and its supporting documents.
Ovation’s Resident Selection Criteria includes: (1) criminal history, (2) previous rental history, (3) current income, (4) credit history, and (5) employment verification.
Criminal History
Any felony conviction or pending felony charge as well as certain misdemeanors or pending misdemeanor charges will result in denial of an Application for Residency.
Previous Rental History
Up to 12 months of rental or housing history may be verified on present and previous residences. For applicants who are homeowners, permission must be granted to verify payment history with the bank or lending institution.
Current Income
Generally, applicants must have a minimum of three times (or 2.5 times at select communities) the gross monthly rental payment for approval. Before approval, all income must be verified. If you do not meet the applicable credit or income requirements, you can request the consideration of a qualified Guarantor co-signer to supplement your required income or credit, as applicable, subject to Ovation’s approval at its sole discretion.
Credit History
An unsatisfactory credit report, one that reflects bad debts, late payments, or unpaid bills, liens, judgments or bankruptcies-can, can disqualify an applicant. If rejected for poor credit history, the applicant will be given the contact information for the credit reporting agency (but not the content of the report). Applicants are encouraged to obtain a copy of the credit report from the credit agency, correct any erroneous information that may be on the report, and resubmit the application.
Employment Verification
Employment verification is required. Acceptable employment verification includes 2 pay stubs, an offer letter, or Bank Connect.
Because Ovation has entered a lease with you having approved your application, you are not allowed to sublet your apartment.
Refer to your lease agreement for lease buyout information.
For most communities, you can access your lease agreement in the Resident Portal. You can also contact your management office to obtain a copy.
The terms for early termination vary by property and can be found under the Termination clause of your lease agreement.
By reasonably limiting the number of occupants in our apartments, our residents have sufficient space to enjoy their homes and to park their vehicles. This also helps maintain a level of quality our residents expect and deserve. Ovation will permit up to three occupants in a one-bedroom apartment, up to five occupants in a two-bedroom apartment and up to seven occupants in a three-bedroom apartment. These standards may differ by property or based upon unique floor plans. Please contact the appropriate leasing or management office with any questions. All occupants 18 years of age or older must complete the application process and, after approval, execute the lease.
Residents will need to purchase a renter’s insurance policy to protect themselves in the event of a loss. They are required to present a renter’s insurance certificate before moving in. Ovation does not hold any responsibility for a resident’s personal belongings in the event of damage, theft, or any other loss.
If you do not secure renter’s insurance, you will be enrolled in our damage waiver program.
Residents of our 55+ affordable communities are not required to purchase a renter’s insurance policy.
You will need to set up all necessary utilities for your new apartment home in your name, effective for your move-in date. Proof will be required prior to move-in. Your reservation sheet lists all of the phone numbers for the utility providers.
Ovation requires a 60-day written notice to vacate your apartment at the end of your lease agreement. You can get a form from anyone in the office. If you wish to vacate prior to your lease agreement’s expiration date, please see the policy for early termination in your lease agreement.
