FREQUENTLY ASKED QUESTIONS

You should review your lease to determine exactly what you should pay. You will receive a monthly statement. Please keep in mind that these statements may not be accurate if your lease is up for renewal or you have given notice to vacate. In this case, you should contact your leasing office for your exact amount due.

Although charges vary by property, the fees listed below are typical and required to reserve an apartment. Ovation accepts payment by check or major credit card for application fees, reservation fees and deposits.

Application and Reservation Fees
Application fees are non-refundable and paid by each applicant for verification of their information. Reservation fees vary by property If the application is approved, and the applicant fails to occupy the premises on the agreed upon date, except for delays caused by the holding over of a prior resident, management will retain the Reservation Fee after a 24-hour time period. All move in money must be paid in certified funds (money order, cashier's check).

Other fees may include, but are not limited to: Non-refundable Redecorating Fees, Amenity Fees, and Non-refundable Pet Fees. The Non-refundable Redecorating Fee is required to offset expenses incurred by management. If the application is rejected by management, the non-refundable fee will be refunded in full. If an applicant cancels after approval by management, the fee will be retained by management.

Ovation accepts personal checks, cashier's checks, money orders and electronic ACH payments via Ovation's Resident Portal (select properties) for monthly rent payment.

Accepting rental payments in advance may result in exceeding limits on the amount of security that can be withheld and may trigger other security deposit rules. Therefore, Ovation will not accept rent in advance of when it is due.